Recruitment’s core purpose is to find the best person for a job. Sounds simple enough, but in today’s oversaturated job market, even the simplest of positions can receive hundreds of applications. To cope with this, recruiters have adopted new tactics to streamline the hiring process. While it's admittedly a smart move at first glance, many of these methods end up doing more harm than good, often failing to respect the time and effort that struggling yet very talented jobseekers put into their lengthy searches. As someone who’s spent years navigating this brutal market, here are 10 key problems I’ve noticed, notably within the creative industry.
#1 - Timing Hypocrisy
The rise of AI tools, ranging from ChatGPT to Google Gemini, has sparked a widespread fear among some recruiters that candidates are using it to essentially “cheat” their way through applications by having it write out their CVs and cover letters, thus requiring little to no effort on their part. But AI isn’t something to oppose; in fact, it’s a valuable tool that can enhance the quality of many applications. It helps identify mistakes, find the right words, and refine a cover letter that might otherwise be just a tad too long or unclear. Relying solely on AI is lazy and easily identifiable, yes, but using it to simply polish up an application and fix hidden errors is not. Plus, when it comes to a face-to-face interview, there’s no AI assistance. If a candidate impresses you in person, does it really matter if they used a bit of AI to assist with their application? Many employers should rethink their use of AI detection methods, as they risk alienating genuinely talented applicants due to such misplaced fears.
You all saw this one coming. How many applications have you had to do where instead of just submitting your CV and cover letter, you're instead required to fill out your ENTIRE life story, often fleshing out every single bit of background information when it comes to your school, college and employment history in thorough depth. Such applications can take almost an hour, and may also require the creation of an account unique to the recruiter's website. Even the best of candidates, if not truly desperate, may ultimately abandon the application before completion due to how tedious and overlong it ends up being; one for me once took upwards of 45 minutes, and in the end I was simply ghosted. Thanks a lot for the reward, chaps.
Multiple rounds of interviews might seem like a fair way to evaluate candidates at first glance, but in reality, it just drags out the hiring process, pits applicants against one another, and piles on more and more stress with each stage. It can leave even the strongest candidates exhausted or disillusioned by the end, and some may drop out entirely in favour of more streamlined and respectful opportunities. Plus, if a recruiter spots a near-perfect candidate early on, they risk losing them altogether due to unnecessary delays. One job I saw proudly listed four interview rounds and a test task stretched over a three month hiring process. Clearly efficiency wasn’t in their best interests.
#5 - Big Brands = Big Bias
Though it's not the worst issue on this list, it’s still common for recruiters to quickly skim through applications and quickly assume that anyone who’s worked at a big-name brand, such as BBC or ITV, must be the perfect fit. While experience at prestigious companies can carry weight, it doesn’t automatically equal skill or suitability. Take a moment to actually read what their role was; they may have simply been a runner or a cleaner. There's no shame in that, but it doesn’t make them ready to be a Senior Video Editor just because the BBC logo rests on their CV. Meanwhile, candidates from smaller companies, who’ve been hands-on and trained as specialists, often get unfairly dismissed simply because their employer isn’t well known. This kind of brand bias leads to lazy recruitment and missed opportunities to hire real talent.
#6 - Remote Work Refusals
With the growing advances in technology, remote work isn’t just a perk anymore, but in fact a norm for many roles. It not only saves companies buckets of money on office space, but also offers employees a healthier work-life balance. Granted, not every job can be done remotely, but in the creative sector and beyond, many absolutely can. Despite this, some employers still insist on “on-site only” roles, often due to outdated ideologies or a complete lack of trust. This hits disabled candidates, caregivers, and those living far from major cities the hardest. “Just search locally,” you say? But what if your local area isn’t as big a creative hub as your nation's capital? For me, that’s a 2–3 hour drive away (and I can’t drive due to a disability, so make that over 4–5 hours by public transport). Employers who outright reject remote work are cutting themselves off from a wide and valuable talent pool, all because they refuse to adapt.
Strong applicants may appear to meet every requirement on a job description, but that doesn’t mean they’ve stopped learning, for even the most acclaimed professionals are still evolving, expanding their skills, and adapting to new trends. Yet still, even today, some employers insist on clinging to the idea of a mythical “10/10” candidate who meets every single requirement with absolute perfection. It’s an obsessive, unrealistic approach that alienates countless talented people who could thrive with the right support and a chance to grow. Instead of training or nurturing this potential, these companies repost the same job endlessly, puzzled as to why no one quite fits. The answer’s simple: the person they’re looking for does not exist, and they never will. Nobody is perfect, but learning on the job is part of the journey. Quick and effective adaptability matters far more than ticking every box.
Many companies claim to be equal opportunity employers, but the reality is very different. Discrimination based on gender, race, and disability still persists today, despite it being something that belongs buried in the past. Often, it’s subtle or subconscious, with employers ghosting candidates they don’t want to confront, or hiding behind policies like “no feedback given” to avoid revealing their bias. As someone with epilepsy, I’ve faced this firsthand countless times. One employer (Youth Group) blocked me outright after learning I had it. Another (Little Dot Studios) gave me detailed, constructive feedback when they thought I wasn’t disabled, even suggesting a more suitable role, but once I reapplied and disclosed my condition, I was rejected within a day, and my follow-up e-mails were consequently ignored. Discrimination like this alienates skilled people for outdated, harmful reasons. Equality laws need to be enforced more strictly and transparently, or many talented individuals who "stand out from the crowd" will keep being unfairly shoved to the sidelines.
#9 - Compressed Jobs
A frustrating trend in today’s job market is companies trying to cut costs by merging multiple roles into one, before posting it under a misleading title. I’ve lost count of how many listings I’ve seen for a “Video Editor,” only for the description to reveal it also requires screenwriting, storyboarding, filming, motion design...basically the role of an entire creative team. Even when employers use the more honest but still dreaded term that is “Content Creator,” the same issue still applies. They expect demanding workloads to be fulfilled with full dedication, yet offer a salary that wouldn’t support a junior in London; sometimes as low as £18K from what I've seen, which is over £7000 below the city’s colossal cost of living. Roles like this lead to timely burnout, tremendous stress, and poor quality work, simply because one person can’t juggle five jobs a week. Expanding your skillset is one thing, but if a role demands the value of an entire team, then pay fairly (at least £50K) and be honest and supportive when it comes the workload. Anything less is exploitation. Case closed.
This isn’t an attack on every employer, for many are thankfully still caring and authentic. But a quick glance through social media, particularly LinkedIn, reveals just how widespread these issues are. Modern recruitment, both in creative fields and beyond, is in urgent need of reform. Too many employers follow outdated, harmful practices that not only overcomplicate the process, but also alienate strong candidates and burn out even the most dedicated of workers. The result? Talented people being left unable to secure roles they’re fully qualified for, all while the rising cost of living puts them in an increasingly painful position. Without change, this cycle will only worsen, and unemployment rates could rise to shocking levels.